| 1. Can you accept OEM or ODM? |
| Re: Yes, OEM and ODM are welcome. We are fully capable of customizing any design, shape and size |
| According to the specific requirements of customers. |
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| 2. What is your minimum order quantity? |
| Re: 1. Usually the MOQ of products in stock is one carton. |
| 2. There is no stock and the minimum order quantity for customized products is 1000+. |
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| 3. Can you send free samples? |
| Re: Yes, we can provide free samples, you only need to pay the express fee. |
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| 4. Where is your main market? |
| Re: North America, South America, Latin America, Southeast Asia, Eastern Europe and Northern Europe. |
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| 5. How long is the delivery time for samples? |
| Re:For existing samples, it takes 7 working days. If you need your own design, it will take 15 working days, |
| Whether you need a new printing screen, etc. depends on your design. |
| In any case, we will respond quickly to your request. |
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| 6. How long is the production lead time? |
| Re: The minimum order quantity takes 10-15 days. We have a large production capacity and can ensure fast delivery even in large quantities. |
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| 7. If I need my own design, what file format do you need? |
| Re: We have our own design team in the office. Therefore, you can provide JPG, AI, CDR or PDF etc. |
| Even we can design a new one for reference for free. We will make 3D drawings for the mold or printing screen according to the technology for your final confirmation. |
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| 8. How many colors are available? |
| Re: We match colors with Pantone Matching System.So you just need to inform us which Pantone color code you want.We will match the colors before production.Or we will recommend some popular colors for you. |
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